ow to Handle Damaged Inventory in Shopify

Damaged inventory is an inevitable cost of doing business. Here's how to manage it properly.

Types of Inventory Damage

• Shipping damage: Products damaged in transit from supplier
• Storage damage: Products damaged in your warehouse
• Returns damage: Products returned in unsellable condition
• Theft/shrinkage: Products missing without explanation

How to Handle Each Type

Shipping Damage

Document immediately. Take photos. File claim with supplier/carrier within 48 hours. Don't accept damaged shipments without notation.

Storage Damage

Improve storage conditions. Use proper shelving, climate control, and handling procedures.

Write-Offs

When inventory is unsellable, write it off: reduce stock count in Shopify and record as an expense.

Prevention Strategies

• Inspect all incoming shipments before accepting
• Use proper packaging materials
• Train warehouse staff on handling procedures
• Implement security measures to prevent theft

PODesk helps you receive inventory accurately and track discrepancies.